Rachel Hancock, APRN, CNP, provides care with our Family Medicine team at Springfield Clinic Jacksonville and collaborates with John Malcott, MD. Rachel completed her graduate degree at Maryville University in St. Louis, Mo., and her undergraduate degree at Southern Illinois University in Edwardsville, Ill. Rachel has nearly eleven years experience in nursing.

Top 1% Patient Experience

This provider ranks in the top 1% nationally in patient experience, based on scores from the "Care Provider Overall" question on surveys completed with Press Ganey.