We turned the kind words from your surveys into Valentines for our staff!
Have your own positive story to share or want to pass along kudos to a staff member who brightened your visit recently? Fill out our Patient Experience form here!
“I asked the ladies at the front desk their names, Connie and Cindy, in family practice. They should be recognized; they are very friendly. You have hired some very good people.”
- Patient comment for Cindy (pictured below) and Connie, patient access specialists at Springfield Clinic Main Campus West.
“Cory was amazing! Took so much time with me and really encouraged me. Wonderful demeanor and so kind! THANK YOU!”
- Patient comment for Cory, clinical support assistant at Springfield Clinic Urgent Care Main Campus.
“Nurse Lindsay is always kind, listens well to concerns and does a fantastic job with the kiddos. She is a gem!”
- Patient comment for Lindsay, RN, at Springfield Clinic Morton Pediatrics.
“The greeter named Mike was very friendly. He was personable and welcoming.”
- Patient comment for Mike, greeter at Springfield Clinic 1st - 800 Building.
“Kathy was a very sweet and attentive nurse. I have had her several times and she is always pleasant to have!”
- Patient comment for Kathleen, RN, at Springfield Clinic Moweaqua.
“Taylor at the front desk was very friendly. I appreciate the first person you see does represent the office.”
- Patient comment for Taylor, patient access specialist at Springfield Clinic 1st - 800 Building.
“Jenny should be awarded! She is so comforting and takes the time to answer all your questions with detailed information. Her compassion comes through so clearly on the phone too.”
- Patient comment for Jenny, RN, at Springfield Clinic 1st - 900 Building.
“Jenn is always an amazing, thorough nurse. She is sure to complete the tasks she needs to during your visit, but never makes you feel like you are just a number or that she has somewhere else to be. I appreciate how thoughtful and kind she is.”
- Patient comment for Jennifer, RN, at Springfield Clinic 1st - 900 Building.
“Jason in the Lab was prompt, courteous and helpful. What seemed exceptional to me was he was attentive not just to me but to the tasks he performed.”
- Patient comment for Jason, lab assistant at Springfield Clinic Main Campus West.
“Dr. Steven’s nurse, Molly, was very fantastic and provided all of the details for my upcoming surgery. She was reassuring and compassionate.”
- Patient comment for Molly, RN, at HSHS St. John's Pavilion.
“Jodie, at registration for Dr. Paul Phillips, went above and beyond to help me with my medical insurance question.”
- Patient comment for Jodie, patient access specialist at Springfield Clinic Main Campus East.
“It was our anatomy scan and Jen, the tech, was very kind and explained everything we were looking at. She printed us off photos of the little guy and made the entire experience enjoyable.”
- Patient comment for Jennifer, ultrasound tech at Springfield Clinic Peoria Women’s Health.
“I hate it, but I tend to faint when having my blood drawn. Tracy was an absolute rock star, and she was done before I knew it. So appreciate that!”
- Patient comment for Tracy, lab assistant at Springfield Clinic Macomb.
